FAQ
Frequently Asked Questions
- How and when is it best to perform maintenance on my reel or rod?
- How do I know which tackle can best be used in certain fishing environments?
- How do I know which tackle can best be used in certain fishing environments?
- How long is my Shimano product covered by the guarantee?
- Why should I have my reel serviced?
- Where do I send my reel for repair / service? What details do you require?
- Is there a set charge for reel servicing? How much will it cost?
- Can I buy spares direct from Felindre Servicing (SAS) or do I have to go to a tackle dealer?
- I have a reel / rod that has been discontinued, are spares still available for older models?
- If my Shimano product fails within the warranty period, how do I get it repaired / replaced?
- I purchased my Shimano product in the USA / Japan. What happens if it fails?